Returns & Exchanges

We want you to be completely satisfied with your Dr Paw Paw purchase, which is why we offer a 30-day return window for unused and unopened products. If your order doesn't meet your expectations, our team is here to ensure a smooth and easy resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all seals are intact, and include the provided packing slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.